How we care for our Residents

The way we Care


Person-centred Approach

At Croft House we adopt a person-centred approach to caring for our residents. This approach ensures every resident is treated with respect and dignity and we strive to maintain their independence and be sensitive to their ever changing needs and abilities.

We encourage all our residents to exercise choice, wherever possible and for as long as possible, in all aspects of their daily life and in the continuous planning of their care. We value and encourage their opinions along with those of their families and all people we deal with here at Croft House.

Personal Care Services

At Croft house we have access to a wide variety of specialist practitioners who visit our home on a regular basis, or on whom we can call when required.

  • We have a weekly visits from our local GP
  • Our Chiropodist visits every 6 weeks
  • Our Hairdresser visits every week
  • We have an holistic therapist who visits every two weeks
  • We have opticians and audiologists who visit on request.

Individualised care plans

All our residents and their families are encouraged to be involved in their individualised care plans which are monitored continuously.

Nurse Call System

All rooms and bathrooms are fitted with our nurse call system. This is a simple but effective system where residents can call for assistance or call with an emergency.

Timely Food & Medicine

Your ultimate destination for all things related to health, nutrition, and wellness.

Residents Entertainment & Activities

For our residents, we provide a wide range of activities, outings, and a well-balanced diet.


Entertainment, Activities & Outing

Here at Croft House we have an extensive program of activities for our residents. As well as activities organised by our staff we have many outside entertainers who visit us on a weekly or two weekly basis. Croft House owns its own minibus which regularly takes residents out on trips.

  • Music 4 Health with Richard - interactive music including classical jazz, every other Monday.
  • Armchair exercise - based in the middle lounge, every other Monday.
  • Bus trips on Tuesday and Thursday afternoons.
  • Andy Wiseman Tribute Singer.
  • Nostalgic singer -Julianna
  • Community Activities within Sutton and Eastburn include; amateur dramatics, local fairs, coffee mornings and activities with the local Primary School and at Eastburn Methodist Chapel.

We utilize the "Oomph!" wellness and recreational program.

Oomph! began by going into care homes to give expert exercise and wellbeing sessions. Over the years, Oomph! evolved its offering to embrace digital technology.